Maintenance contracts

Industrial maintenance & service contracts

Annual maintenance and ongoing service for your automation systems, with agreed schedules, documented project versions and a contact who knows your plant.

Request a maintenance offer
Technician inspecting an open industrial control cabinet during planned maintenance
Illustration of the application area, not a customer reference.

Annual maintenance

One planned maintenance visit each year or additional agreed intervals. Work is coordinated with your production breaks and the condition of the covered automation systems is documented.

  • Review PLC, HMI/SCADA and drive versions and check backups.
  • Review recurring faults and diagnostics together.
  • Provide a maintenance report with findings, actions and open items.

Ongoing support with a monthly retainer

A consistent technical contact for your plant and predictable monthly support costs. Remote assistance, agreed support hours and planned on-site visits can be combined in an annual contract.

  • Support your maintenance team with faults and technical questions.
  • Agreed software changes, documentation and project-version maintenance.
  • Agree service hours, response times, scope and additional visits in the contract.

Scope of work

Support across your automation systems

PLC systems
Siemens STEP 7, TIA Portal and Allen-Bradley / Rockwell Automation: diagnostics, project versions, backups and agreed changes.
HMI / SCADA
WinCC SCADA, WinCC Unified and operator panels: review alarms, process values, archives, recipes and communication.
Drives & interfaces
Back up drive parameters, analyze faults and review communication between controllers, drives and field devices.
Remote & on-site support
Approved remote access for diagnostics and assistance; scheduled plant visits for agreed checks and work.

How the service starts

  1. Understand your plant

    Review plants, locations, controllers, documentation and current maintenance needs.

  2. Agree scope and schedule

    Document maintenance intervals, covered systems, support hours, contacts and fees in the offer.

  3. Support and document

    Perform scheduled work, hand over traceable changes and agree the next actions together.

An offer tailored to your plant

Annual maintenance and a monthly retainer can be combined. The offer specifies covered plants, included hours and visits, service and response times, duration and the treatment of additional work, spare parts and travel. Pricing follows this agreed scope.

To prepare an offer, start with the number of plants, locations, PLC/HMI systems and the support you need.

Contact

Discuss your project

Tell us about your plant, task and target schedule. Remote and on-site support by arrangement.